Airlines

This information was collected from there individual websites or correspondence with representatives from the below listed airlines. The website links take you right to the necessary page. You can also visit the airline section of the IAADP website for further information as well.

TSA & Service Animals
Travelers with Disabilities and Medical Conditions

AIR CANADA
Reservation and Travel Information
Toll Free ~ 1-888-247-2262 (toll free)

Website

If you need assistance with current and future travel issues.
If you have special travel needs.

AIR TRAN AIRWAYS
Reservation & Travel Information
Toll Free ~ 1-800-AIRTRAN

Passengers with Disabilities
AirTran Airways complies fully with the U.S. Department of Transportation Part 382 regulations concerning passengers with disabilities. A copy of Part 382 is maintained at each AirTran Airways ticket counter and gate. Passengers with disabilities should advise the AirTran Airways Reservations Sales Agent at the time of booking so that appropriate accommodations (e.g., seat assignments) may be made.

AIR ALASKA/HORIZON AIR
Reservation & Travel Information
Toll Free ~ (1-800-252-7522)
Daily: 5:00 a.m. - Midnight (PT)

Alaska Airlines TDD (hearing impaired):
1-800-682-2221

Horizon Air: 1-800-547-9308
Daily: 5:00 a.m. - Midnight (PT)

Horizon Air TDD (hearing impaired):
1-800-843-1338

Website

AMERICAN AIRLINES
Reservation & Travel Information
Toll Free ~ 1-800-433-7300

TDD for hearing & speech impaired: 1-800-543-1586

Website

BRITISH AIRWAYS
Reservation & Travel Information
Toll Free ~ 1-800-AIRWAYS

Daily ~ 7am ~ 1am (EST)

Website

CONTINENTAL
Travel & Reservation Information
Toll Free ~ 1-800-523-3273

Website

DELTA AIRLINES
Reservation & Travel Information
Toll Free ~ 1800-221-1212

website

JET BLUE
Reservation & Travel Information
Toll Free ~ 1800-538-2583

Website

LUFTHANSA
Reservation & Travel Information
Toll Free ~ 1-800-399-5838

Website

MEXICANA AIRLINES
Reservation & Travel Information
Toll Free ~ 1-800-531-7921

7am ~ 11pm CST

Information not available on website
Have to contact them in regaurds to this matter.
Will post the information once it has been recieved.

MIDWEST AIRLINES
Reservations & Travel Information
Toll Free ~ 1-800-452-2022

Information not available on website
Have to contact them in regaurds to this matter.
Will post the information once it has been received.

NORTHWEST AIRLINES
Reservations & Travel Information
Toll Free ~ 1800-225-2525

Website

SOUTHWEST AIRLINES
Reservation & Travel Information
Toll Free ~ 1-800-435-9792

Website

UNITED AIRLINES
Reservation & Travel Information
Toll Free ~ 1800-864-8331

In-flight assistance:
Complaint Resolution Officials (CRO) are available in every airport United serves to resolve real time issues for disability services. In the event a customer is needing additional guidance or assistance at the airport they should just request a CRO. All of our front line reservation and customer service employees are trained to accommodate customers with special needs.

Website

US AIRWAYS

* Service animals are welcome on all US Airways flights.
* There is no charge for trained service animals.
* However, we ask that they meet the following requirements:

The number and type of service animals are not limited provided they can fit
on your lap or in the area directly in front of your seat.
Aisles may not be obstructed.

If the service animal sits on the lap of the passenger,
the animal must be no larger than an infant child.

Please notify reservations if you desire a specific seat to best accommodate your service animal.

In compliance with safety regulations,
customers traveling with a service animal may not sit in an exit row.

Passengers traveling with an emotional support animal to assist with a hidden disability may require certification from a health care physician.

Identification Requirements
Service animals require at least one of the following forms of identification:

1. I.D. card for the animal

2. Presence of harness or markings on harness

3. Other written documentation stating the animal has been trained to assist a special needs individual Credible verbal assurance of the passenger using the animal.

Website

Bus Lines

GREYHOUND BUS LINES

Reservations & Travel Information
Assistance for customers with disabilities
1-800-752-4841

Deaf/hard of hearing/TTY/TDD
1-800-345-3109

Fare and schedule information
1-800-231-2222
ifsr@greyhound.com

Customer Assistance
214-849-8966
7:00 a.m. - 7:00 p.m., Central time zone, Monday through Friday

Website

RTD
Reservation & Travel Information
303-299-6000

Outside 303 calling area for the Telephone Information Center:
1.800.366.7433

TDD for the speech and hearing impaired:
303.299.6089

Eco Pass:
303.299.2132

Train Lines

AMTRACK
Reservation & Travel Information

Toll Free ~ 1-800-872-7245
TDD/TTY ~ 1-800-523-6590

Website